Refund policy

Once your order has been packed, we’re unable to make changes or cancel it. If you need assistance, please reach out to our Customer Service Team right away at info@rozza.cooking to confirm the status of your order.

If your order has already been delivered, don’t worry. Simply send the items back to us in their original packaging and in unused, re-saleable condition within 30 days of receiving them. We’ll issue a refund for the amount you originally paid, excluding the delivery fees